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ALL CUSTOMER SUCCESS STORIES
Every case study demonstrates how we transform complex challenges into operational success using advanced technologies and client-centric approaches
Definition and piloting of an Energy Action Plan
Consolidation of Datacenters
Audit and Recommendations on Data Center Management
RFP cloud billing
Plan d’actions gouvernance numérique
Support for the Côte d'Ivoire Ministry of Posts and Information and...
Digital Strategy and Roadmap in the Republic of Congo
Discover the digital strategy and roadmap for the development of digital...
IS Transformation Plan
Strategy and roadmap for the digital sector in the Republic of Congo
A mobile application to register births
Sofrecom digitizes birth registration in Africa with a user-friendly app for...
Design of mobile financial services
Our client, a telecom operator, needs Sofrecom to design a range of mobile...
Mobile Money Strategy
Our client, an operator, called upon Sofrecom to bring its expertise in Mobile...
Management of the convergent communication project for an administration
Our customer, an African Administration, engaged Sofrecom to support them in a...
5G Green RAN Consulting
Feasibility Study: Construction of a Data Center
analysis for the construction of a national data center as part of the digital...
Transition to Electronic Payments for Agricultural Index Insurance
Study of mobile network adaptations
Design of a fiber network and supervision of deployment works
Convergent Communication Project Management for a Government Agency
Feasibility study for a digital ID system
Study on the interoperability of mobile money
THE GSMA (world association of cell phone operators and manufacturers) asked...
National Digital Strategy Plan
The government of Niger called on Sofrecom to audit and adapt its policy on...
Improving multi-channel journeys to transform the customer experience
Developing e-government in Indonesia
Sofrecom conducted a FASEP-funded feasibility study for Indonesia’s...
Mobile Money in Africa: B2B Needs and Opportunities
Discover the needs of African businesses in mobile money and solutions to grow...
Digital skills development to improve the digital customer experience
Mobile Network Sizing Study: Strategy and Optimization
Discover how Sofrecom optimizes mobile network sizing to maximize performance...
Sofrecom sets up a digital identity system in CAB
Sofrecom commited to inclusion
Strategic analysis of off-grid energy market potential
Implementing consistency checks to improve service quality and customer satisfaction
Information systems play a fundamental part in an operator’s ability to deliver...
2023 roadmap for Orange’s digital customer relations strategy
Digital Maturity Study: Boost Your Transformation
Discover how Sofrecom assesses digital maturity to identify improvement areas...
Effective Internal Communication on Mobile Financial Services
Discover how Sofrecom helped an operator enhance internal communication on MFS...
Steering the marketing strategy for eSIM
Digital maturity study
Sofrecom assesses digital maturity to support telecom transformation and boost...
IT System Urbanization: Sofrecom Optimizes an African Operator's IS
Sofrecom supports an African operator in transforming its IS for greater...
Feasibility study to build a national data center
The government of Niger has launched a digital transformation plan as part of...
Mobile network sizing study
Orange devises value-added services for an IoT application
The Orange group is developing its IOT strategy in order to offer new services...
Design and launch of a corporate university
Our customer, a major mobile operator in East Africa, has undergone a profound...
Retail stores waiting time reduction
Enterprise network audit and migration
Information system architecture study
Increase the reliability of mobile QoS analyses with SMAQ
Discover how SMAQ helps Orange Ivory Coast improve mobile QoS analysis with...
Accelerate mobile service quality analysis with SMAQ
Orange Côte d'Ivoire has been using SMAQ since mid-2018. Ferdinand Tra, Head of...
African B2B sector needs in mobile money
Conception and launch of a Corporate University
Customer experience management maturity assessment
IS modernization and change management
Development of a SaaS to analyze mobile quality of service
Data Centers construction feasibility study
Services d’infrastructure Cloud
Sofrecom supports an operator in launching Cloud as a Service (IaaS, SaaS,...
Drafting a position paper on the monetisation of data
Sofrecom supports a telecom operator in creating a position paper to monetize...
Refonte de boutiques en ligne
Sofrecom redesigned an operator’s e-shops with fiber eligibility, mobile...
Technical support and an audit of the human resources and sales departments
Sofrecom audited HR and sales organization of an operator and automated...
Launching a mass audience internet portal
Sofrecom designed and launched a public OTT portal for Hispanic communities in...
Sales Training: Sofrecom Doubles Store Revenue
Sofrecom trains sales teams in selling, management, and 3G networks, doubling...
Business Continuity Planning (BCP)
An international operator wanted to reduce the impact of incidents on its...
Supervision of a TD-LTE Network Implementation
ChatGPT a dit : A fixed-line operator aimed to become the 4G leader and...
Implementation of a Services Management Center
Sofrecom enhances network operations with an innovative SMC, improving quality,...
Cloud Solution for Health Data Hosting
In the context of optimizing e-health infrastructure, an operator was looking...
Due Diligence Management
A telecom operator entrusted Sofrecom with managing the Due Diligence for the...
Deployment of Information System Transformation
Following the acquisition of an operator, our client modernized the...
Information System Transformation
An operator undertook fixed and broadband convergence to innovate and...
Fixed Number Portability Management
A telecom operator needed to comply with national regulations on fixed number...
B2B customer relationship
The Enterprise division of a telecom operator deployed a single CRM across its...
Sales and Financial Management
Sofrecom supported an international operator in the rapid deployment of the...
Change Management
Faced with a competitive market and internal resistance to change, our client...
Regional Transformation
Sofrecom supported a telecom operator in redesigning its regional organization,...
An international operator shapes its diversification approach in insurance
Sofrecom is helping an international operator to structure the diversification...
E-Shop Projet
Sofrecom designed and integrated multichannel e‑shops for an operator across...
Evolution of 4G Network Speeds
Sofrecom supported a mobile operator in modernizing its 4G network by...
Innovative TV and Mobile Content Offers for the 2014 World Cup
Learn how Sofrecom helped launch a multi-screen video content offer, boosting...
Building a convergent fixed-mobile core network
Simplify and optimise your network with Sofrecom's fixed-mobile convergent...
Information System Transformation Plan
An African telecom operator invested in 3G, 4G, and fiber to maintain its...
Development of the IT Master Plan for a Fixed-Line Operator.
Sofrecom supported a fixed-line operator in the strategic overhaul of its...
Technical and Business Support for Big Data
Sofrecom supported a multinational operator in deploying and replicating its...
Studies of the Consumer IoT Market in Europe
Sofrecom conducted an analysis of the European consumer IoT market for a client...
TelOne invests in a sustainable network and optimizes costs
TelOne commissioned Sofrecom to review its network modernization proposal and...
Implementation of a Regional Digital Interconnection Network
The regional authorities of a client country launched a project to create a...
Study on the Impacts of Digital Transformation on an Operator
Sofrecom and Orange Consulting conducted an in-depth study on the impact of a...
Study and technical assistance for the digitalization of procedures
As part of its digital transformation, the Moroccan Ministry of Equipment,...
Development of a mobile and web application to track road traffic violations.
As part of the Digital Morocco program, the Moroccan ministry entrusted...
Network Transformation Project
A leading telecom operator acquired a mobile operator and entrusted Sofrecom...
Fiber Optic Network Deployment in Burkina Faso: FOOP Project
Sofrecom supervises the deployment of the Ouaga-Pô fiber optic network in...
Digitizing customer relationship
To anticipate the evolution of digital usage in the Africa–Middle East region,...
Optimisation of Business Intelligence practices
Sofrecom supports telecoms subsidiaries in Africa and the Middle East in...
Flash Audit of an Information System
Sofrecom conducted a flash audit of the information system of a recently...
Validation and Implementation of Innovative Nokia 4G Features
As part of its mobile network modernization, Orange France entrusted Sofrecom...
Support for the deployment of the very high-speed broadband plan
Orange aims to become the leader in Very High-Speed Broadband (THD) in France...
Digitalization of the customer service process
Very High broadband master plan deployment support
Validation and implementation of innovative Nokia 4G functionalities
Information system flash audit
Optimization of Business Intelligence practices
Big Data technical and business support
Variable Remuneration assessment
Sales and customer relationship digitalization strategy