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Discover how we turn our clients’ challenges into concrete, measurable results

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ALL CUSTOMER SUCCESS STORIES

Every case study demonstrates how we transform complex challenges into operational success using advanced technologies and client-centric approaches

Critical application recovery and CI/CD modernization for telecom operators
Customer case

Modernizing critical applications and CI/CD for telecom operators

Recovering an application while ensuring service continuity requires a robust...

Illustration of a unified telecom data platform for rapid decision-making
Customer case

Accelerating telecom operations with Data Engineering, real-time visualization, and data governance

Transforming raw data into actionable insights requires a solid foundation of...

Illustration of a DevOps architecture for telecom infrastructure
Customer case

Infrastructure as Code (IaC), DevOps automation, and observability for telecom infrastructure management

Accelerating, securing, and standardizing the management of complex...

telecom-data-platform-visualization-analytics
Customer case

Accelerating telecom operations with Data Engineering, real-time visualization, and data governance

Transforming raw data into actionable insights requires a solid foundation of...

Customer case

Telecom Operators’ cybersecurity: How to build a resilience strategy against critical threats?

For technical leadership teams and CISOs at telecom operators, cybersecurity is...

Customer case

Towards Operational Excellence: How Sofrecom industrializes RUN IAO for operators ?

In an ultra-competitive telecom market, optimizing operational activities is no...

Cloud-native Telco API architecture for network exposure and monetization
Customer case

Telco API Platformization: Accelerating Network Innovation and Monetization

In a rapidly evolving telecom ecosystem, opening network capabilities via...

Customer case

Building a digital sovereignty strategy

The massive use of cloud services and the adoption of cross-border SaaS...

Customer case

Copper network switch-off: how to turn legacy shutdown into a strategic opportunity

For operators, infrastructure modernization is not only about deploying fiber...

Customer case

Accelerating radio deployment through design automation

For CTOs and network teams, deploying mobile infrastructure has become a race...

Customer case

Automating C-SON instances for a telecom leader

As mobile networks continue to densify and 5G deployments accelerate, technical...

Customer case

5G core network: securing deployment in a multi-vendor ecosystem

For CTOs and network leaders, transitioning to a 5G core network (5GC) is not...

Customer case

Copper network decommissioning: how to industrialize dismantling to accelerate fiber transition

The shift to very high-speed broadband is no longer limited to fiber...

Customer case

Modernizing core network through vIMS virtualization and SDB optimization

In a constantly evolving telecom market, agility is no longer an advantage but...

Customer case

Accelerating 5G SA and IoT convergence while optimizing network performance

Discover how Sofrecom accelerates 5G SA and IoT deployment while improving...

Customer case

Strengthening cyber resilience: A strategic project

For our client, a telecommunications operator, cybersecurity is no longer just...

Customer case

IP & ASBR expertise: Mastering backbone and internet interconnection

At a time when global connectivity relies on the stability of data exchanges,...

Customer case

Data & AI : Optimizing telecom network performance and resilience

In an ecosystem where connectivity drives the digital economy, the reliability...

Customer case

Cloud Security Platform: Protecting Telecom Infrastructure with Cloud-Native Security

With the multiplication of environments (public, private, hybrid), fragmented...

Customer case

Copper Network Decommissioning: Succeeding in Your RFP for a Secure Transition

With the massive rollout of fiber, decommissioning copper networks has become a...

Customer case

Carbon Footprint Optimization: A Strategic Project

For telecom operators, controlling environmental footprint is no longer an...

Customer case

L&D Data Governance: Driving Training Performance Through Data

In a context of constant transformation, training is no longer just a cost but...

Customer case

LTE Network Optimization: Driving Performance and User Experience

In a hyperconnected world, the performance of a private LTE network is...

Enhance customer experience with a structured global approach. Discover how to analyze journeys, improve satisfaction, and drive sustainable growth across international markets.
Customer case

Optimizing Customer Experience for Telecom Operators at a Global Scale

In a competitive environment where differentiation through customer experience...

Customer case

RPM Optimization: Ensuring Radio Excellence for Your Private Mobile Network

In industrial or service sectors, a Private Mobile Network (PMN) is more than...

Customer case

Accelerating Global Growth through Project Management

Today, the ability to rapidly adapt product and service offerings, while...

Customer case

Deployment of an AI Agent for Private 5G Network Management

In a context where digital transformation is accelerating, automation and AI...

 Retail Strategy 2025: Transforming Physical Stores into Strategic Assets
Customer case

Retail Strategy 2025: Transforming Physical Stores

Discover how Sofrecom helps transform physical stores in Europe, combining...

Automation and Digital Twin: The Future of Mobile Network Operations
Customer case

Automation and Digital Twin: The Future of Mobile Network Operations

Accelerate your Telco Cloud transformation with Sofrecom. Optimize mobile...

CSRD Reporting: Turn Compliance into Sustainable Performance
Customer case

CSRD Reporting: Turn Compliance into Sustainable Performance

Secure your first CSRD report with Sofrecom. Optimize the reliability of your...

Telecom Automation Operational Excellence 2030
Customer case

Telecom Automation: Achieving Operational Excellence by 2030

Assess your technological maturity with Sofrecom. From TMF audit to strategic...

Customer case

Network Optimization through AI and Data

The evolution of digital technologies enables network transformation to...

Customer case

Optimizing CBM/CVM Valuation in the MEA Region

In a context where accurately measuring the value of CBM and CVM activities...

Customer case

AI Act and Ethics: Building Responsible and Compliant AI Governance

As Artificial Intelligence redefines business models, the European legislative...

This image illustrates active collaboration among professionals, essential for structuring and effectively deploying a societal engagement plan aimed at maximizing territorial impact.
Customer case

Structuring the Societal Engagement Plan for Increased Territorial Impact

In a context where societal engagement and professional integration are...

Customer case

Indoor coverage project management for operators

Sofrecom's expertise in managing indoor coverage projects, guaranteeing...

Customer case

Project management for mobile network optimization

Sofrecom supports project management for radio analysis solutions to optimize...

Customer case

Project management for mobile network optimization

Expertise in network deployment and telecom project management for major...

Sofrecom supports telecom operators in modeling and implementing decarbonization levers to achieve carbon neutrality by 2030-2040.
Customer case

Modelling decarbonisation levers

Sofrecom supports telecom operators in modeling and implementing...

Guinea Conakry, with its geographical challenges and rapid growth, aims to become a regional hub for connectivity in West Africa. To achieve this, the country has launched the tailor-made deployment of optical fiber networks.
Customer case

Fiber Optic Deployment in Guinea Conakry

Guinea Conakry, with its geographical challenges and rapid growth, aims to...

Customer case

Cloud Migration of IT Systems for a More Agile Infrastructure

Expert support for migrating to Google Cloud, optimizing costs, security, and...

Expert support to design a scalable, secure, high-performance data platform tailored to your business challenges and the growth of your data
Customer case

Manage and optimize your Data with an innovative Data platform

Expert support to design a scalable, secure, and high-performance data platform...

Expert support for migration to Google Cloud, security, automation and cost optimisation for a modern, high-performance infrastructure.
Customer case

Cloud Migration: deployment and optimized management

Sofrecom supports migration to the Cloud with an agile, secure and optimised...

Customer case

Cloud transformation of Telco network

Orange's cloud transformation is not limited to hosting IT services for its...

Training path to develop skills in data science and artificial intelligence.
Customer case

Data & AI skills development program

Facing rapid technological evolution, companies must continuously adapt and...

An image showing market analysis and value assessment of different value streams.
Customer case

Market analysis and value stream assessment

This market assessment project of the value streams was designed to better...

Comparative analysis of existing solutions to effectively combat cyberbullying.
Customer case

Benchmark of anti-bullying solutions

Cyberbullying has become a major issue, particularly affecting young people. In...

Adopt a sovereignty strategy: secure your critical data and strengthen your resilience against geopolitical and regulatory challenges
Customer case

Digital sovereignty strategy to protect sensitive data

In a global economic environment marked by growing geopolitical tensions, data...

Discover how Sofrecom supports companies in their digital transformation by optimizing their data governance.
Customer case

Addressing Data Governance challenges

Discover how Sofrecom supports companies in their digital transformation by...

Discover how Sofrecom supports its clients in their digital transformation through tailored project management training.
Customer case

Project management training

Sofrecom delivers agile TTM/ATM training to empower teams, speed up project...

Co-construction around the transformation of the customer relationship strategy
Customer case

Training program in customer relationship management

The telecommunications market is constantly faced with intense competition....

Strategy to monetize airport network infrastructure by optimizing revenue streams and digital usage
Customer case

Strategy to monetize airport network infrastructure

The airport sector, like the entire transportation services industry, regularly...

Illustration of the operational model transformation to deliver a more agile, efficient, and customer-centric experience
Customer case

Transformation of the customer relationship operational model

For a telecom operator, finding the recipe to maintain or even improve customer...

Sofrecom enhances data center management with Infrastructure as Code, automating IT processes for improved security, flexibility, and performance.
Customer case

Enhancing efficiency with an Infrastructure-as-Code (IaC) approach

Sofrecom enhances data center management with Infrastructure as Code,...

Customer case

Reducing carbon footprint with Data and AI solutions

Sofrecom helps businesses achieve sustainability by optimizing DATA...

Customer case

Optimization of IT production and support

Find out how Sofrecom optimises IT incident management, user support and...

Customer case

Transformation of mobile core network

In a constantly evolving technological environment, telecom operators must...

Customer case

Upselling Optimization with Data Science

Learn how Sofrecom helps telecom operators increase revenue through upsell...

Customer case

Migration to a robust and scalable cloud solution

Discover how Sofrecom supports its clients in optimizing their IT hosting...

Customer case

Agile transformation to strengthen team operational efficiency

Sofrecom helps organizations adopt agility through tailored training, hands-on...

Customer case

Deployment of the SAFe methodology

Discover how Sofrecom supports organizations in their digital transformation...

Development of internal talent through a structured reskilling and upskilling program.
Customer case

Upskilling and Reskilling program

As part of a large organizational overhaul project, a B2B operator sought to...

Customer case

Implementing agile methodology for managers

Faced with a complex hierarchical structure and necessary cultural changes, the...

Workshop focused on aligning jobs, skills, and future business needs as part of a strategic workforce planning initiative
Customer case

Jobs-Skills Strategy

As technological transformations are rapid and usage evolves just as quickly,...

Customer case

Implementing the SAFe framework and achieving Agile Transformation

To address the growing complexity of its operations and improve delivery...

Customer case

Internet Solutions Deployment Strategy & Customer Experience Optimization

Discover how Sofrecom helped a telecom player deploy innovative Internet...

Discover how Orange's Team Connect Push-to-Talk solution ensured smooth communications for Paris 2024, improving quality and security.
Customer case

Ensuring an operational communications solution for Paris 2024

Discover how Orange's Team Connect Push-to-Talk solution ensured smooth...

Customer case

Optimization of governance for value creation around Generative AI

Dans le cadre de son programme de transformation IA, notre client a exprimé un...

Customer case

Addressing ethical challenger of AI

The development of artificial intelligence (AI) in the daily operations of...

Customer case

Investment optimization in mobile networks

In a world where connectivity has become essential for the economy and...

Customer case

Optimization of data management

Effective data and information management is crucial for companies wishing to...

Customer case

Data governance optimization

Today, data has become the new gold for businesses. Its governance is essential...

Customer case

Process audit of an international backbone

Sofrecom optimizes Orange's processes for the merger of international...

Customer case

B2B vehicle tracking solution

By 2030, the information and communication technologies market will undergo a...

Customer case

Positioning plan for a new value proposition

In a rapidly expanding digital market, France is experiencing sustained growth...

Customer case

Design & implementation of a 5G Labs project for the 2024 Olympics

Innovation and competitiveness are at the heart of telecom operators'...

Customer case

Preparation for the end of the Copper Network

One of the main telecommunications operators in the French market has recently...

Customer case

Promoting 5G to B2C customers

Sofrecom supported an operator in deploying an ambitious project aimed at...

Customer case

Digital performance optimization of web portals

In a world where digital presence is crucial for competitiveness, companies...

Customer case

Automation of Fiber Deployment processes

A fiber infrastructure operator in France aimed to improve and automate the...

Customer case

Transformation of commercial IS

In a world where cybersecurity has become a top priority, Orange Cyberdefense...

Customer case

Strategy for migrating ADSL customers to fiber

In a constantly evolving market, migrating customers to fiber is a major...

Customer case

Création d un référentiel client unique

In an increasingly complex business environment, effective customer data...

Customer case

Data Governance and Data Factory to improve margin reliability

In a market as dynamic and complex as international calls, data reliability is...

Customer case

Quantitative and statistical studies for an international operator

In a dynamic sector like telecommunications, operators must constantly innovate...

Customer case

Quantitative studies and statistics for launching new products & services

In a constantly evolving market, telecom operators must anticipate their...

Customer case

Revolutionizing maritime connectivity with satellite technology

In today's world, reliable and efficient communication is crucial, especially...

Customer case

Optimizing application hosting and management tools for 5G Network

Telecom operators are constantly innovating to offer superior quality services...

Customer case

Optimization of customer surveys through data exploitation

Sofrecom conducted a project aimed at improving the relevance and efficiency of...

Customer case

Deployment of social listening

In 2020, Sofrecom undertook a project to deploy a Social Listening approach...

Customer case

Étude prospective de positionnement sur les Smart-Grids

Sofrecom undertook a project for a telecom operator to explore the...

Customer case

Déploiement du Social Listening

En 2020, Sofrecom a mené un projet de déploiement d’une démarche de Social...

Customer case

Dimensioning of the 4G/5G RAN with Big Data and AI

Avec une connectivité croissante, la qualité de l'expérience utilisateur (QoE)...

Customer case

Optimizing professional integration mechanisms in RIPs

An international operator sought Sofrecom's expertise to evaluate and optimize...

Customer case

Development of technical and managerial skills

Sofrecom, in partnership with a major Saudi operator, has implemented a...

Customer case

Security risk management in IT projects

Security risk management is a crucial issue for companies, especially in the...

Customer case

Study on mobile money in rural areas of Niger

Mobile money, although promising, has faced significant obstacles in rural...

Customer case

Generation Z expectations survey

Sofrecom, a digital transformation consulting firm, supports brands in...

Customer case

Ecosystem study of a smart object platform

Sofrecom was commissioned for a strategic mission to study the ecosystem of the...

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CLIENT TESTIMONIALS

Orange International Carrier

Director of Human Resources

The team of consultants stands out for its commitment, professional attitude, high standards, and the quality of its deliverables. It shows significant potential for development.

Ecowas

Program Officer Telecommunications and Networks

We anticipated an outside-in perspective on digital development in West Africa, and Sofrecom successfully delivered this insight, enriching our understanding and strategic approach to the region's evolving landscape.

Orange Innovation

Responsable de programme

Le contact avec l'équipe dirigeante et le prestataire a été extrêmement satisfaisant. La qualité de leur travail et leur engagement sont remarquables et continuent de s'améliorer.

Orange France

Directeur des Infrastructures Réseaux

Tous les projets ont été livrés avec un bon niveau de qualité et les délais ont été respectés.
Fruit d'une collaboration efficace, d'enjeux partagés, de recrutements attentionnés, d'implication de tous, d'énergie investie pour que tout le monde monte en compétences, d'une relation saine et constructive de part et d'autre.

Orange DSI

Project Manager

A well-established agile culture, with regular high-quality deliveries, few bugs, and deadlines met. After 10 years of working with Sofrecom on two major projects, we remain very satisfied.

Orange Wholesale

Technical Director

Excellent foresight and responsiveness. Sofrecom always has solutions, and they deliver on their commitments!

Orange DSI

Responsable de projets techniques

Le modèle mis en place par Sofrecom a démontré son efficacité et sa solidité sur les deux dernières années. Il présente même des atouts supérieurs à ceux des acteurs spécialisés, à valoriser pour d’autres opportunités.

Orange France Technical Department

Digital Director

A positive collaboration, built on strong commitment and mutual trust.

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