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Sofrecom expertise in action

Discover how we turn our clients’ challenges into concrete, measurable results

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ALL CUSTOMER SUCCESS STORIES

Every case study demonstrates how we transform complex challenges into operational success using advanced technologies and client-centric approaches

Customer case

FTTH capex transformation for a Telecom Operator

Sofrecom conducted a strategic mission for a major telecom operator, aiming to...

Customer case

The challenges of optimising IT resources for businesses

Discover our FinOps solutions to optimise your IT resources, reduce Cloud costs...

Customer case

Sofrecom explores the European trust services market

Digital security and trust have become crucial issues, with trust services...

Customer case

Digitization of payments in Mauritania

The Mauritanian government, with financial support from the World Bank, has...

Customer case

Digitalization of scratch cards in Mayotte & La Réunion

Mayotte was one of the last regions not to have digitized scratch cards for...

Customer case

Opportunity study on brain-computer interfaces

Brain-computer interfaces (BCIs) represent a breakthrough with potential...

Customer case

Skills tailored to market changes

Against a backdrop of rapid changes in wholesale technologies and international...

Customer case

Impact of stand Alone 5G on the wholesale ecosystem

5G Stand Alone (SA) represents a major revolution, particularly for...

Customer case

Audit for operational excellence of an African operator

Technology is evolving at a rapid pace, and telecom operators are facing...

Customer case

Innovative public alert system for civil security

Today, emergency situations and natural disasters are unpredictable, and the...

Customer case

Deployment of C-SON for Orange France

L’un des défis des opérateurs est l’augmentation continuelle du volume de...

Customer case

Calibration of 2G/3G/4G propagation models

Find out how Sofrecom successfully calibrated 2G/3G/4G propagation models for...

Customer case

Strategic Deployment of the TOTEM Cloud Information System

Sofrecom, a key player in the deployment of TOTEM's full cloud IT system,...

Customer case

Material Circularity Indicator at a European Telecom Leader: A Client Case Study

The development and implementation of the Material Circularity Indicator (MCI)...

Customer case

Continuous Improvement, a Support for Orange Money Services

The importance and impact of continuous improvement in optimizing business...

Customer case

Connectivity of schools in Kosovo: feasibility study

The Western Balkans Investment Framework (WBIF) was created in 2009 by the...

Customer case

Predictive Maintenance of Mobile Networks and Services with AI

In Europe and around the world, the volume of data transmitted over mobile...

Customer case

How to develop a personalization model in Direct Marketing

Customer case

Waste collection, recovery and extra-financial reporting

Customer case

Network Virtualization Offer for the Wholesale Market in France

Customer case

Cloud Strategy and Cloud Platform Prototype

Customer case

Creation of a Digital Identification Agency

Our experts conducted a feasibility study for the creation of an identification...

Customer case

A new digital experience for professional customers

Customer case

Project defining store model of tomorrow

Customer case

The Challenges of the Wholesale Market

Discover how Sofrecom supports a telecom operator in its wholesale strategy in...

Customer case

Solarization of technical and tertiary sites

Customer case

Revamping the product strategy for the B2B sector

Customer case

Deployment of quantum-based communication infrastructure

Customer case

Environmental strategy and action plans

Customer case

Design of 5G Indoor Networks for B2B Customers

Customer case

Building an operational environmental management system

Customer case

RAN sharing for digital inclusion in rural areas

Customer case

Deployment of fiber optic backbones in the DRC

Sofrecom supports DRC in deploying fiber backbones to boost digital...

Customer case

Sofrecom contributes to digital inclusion in Africa

Customer case

Circular economy: major CSR challenge for the Orange Group

The circular economy is one of the components of sustainable development,...

Customer case

FTTH backbone rollout and design office for PINs

Customer case

ONATi Relies on Agility to Transform Itself

Customer case

Design thinking at the service of the innovation process

Customer case

The benefits of an agile organization in the field of IT infrastructure in Datacenter

Customer case

Dematerialization of mobile top-up cards

Customer case

Study on digital trust services

Customer case

CSR Transformation Plan

Customer case

Sofrecom supports the creation of TOTEM, a new subsidiary of Orange group

Customer case

Negotiation strategy 5G

Customer case

Benchmark 5G for the B2C market

Customer case

Agile transformation to successfully create a new subsidiary

Customer case

Study of B2C authentication methods

Customer authentication is constantly evolving at an ever-increasing pace. The...

Customer case

Benchmark of digital inclusion initiatives

Half of humanity still lives on the fringe of the digital world, without access...

Customer case

Benchmark Green Internet Service Providers

Customer case

Telecom market modeling in Europe

Customer case

Energy efficiency program: Orange's commitment to the environment

Orange has invested in this lever via an ambitious plan to reduce its own...

Customer case

Driving an eco-design approach: feedback and key success factors

The eco-design of its products and services is one of the levers which Orange...

Customer case

Cordon Group, a pioneer in the circular economy

Cordon Group is now a major player in the circular economy. The repair,...

Customer case

Follow up of the professional integration commitment

PINs (Public Initiative Networks) are public contracts aimed at deploying fiber...

Customer case

Net Promoter Score improvement plan

For several years now, the Net Promoter Score (NPS), which is the ultimate...

Customer case

Analysis of financial performance in the BtoB telco market

Customer case

Integration of two remote scrum teams

Customer case

Orange Concessions's launch: Sofrecom's CARVE-OUT expertise highlighted.

Sofrecom supports Orange Concessions in the carve-out and launch of its RIP...

Customer case

Orange Concessions, a new milestone towards the network operator of tomorrow!

Customer case

Optimizing the sourcing of telecom products

An international operator needed to identify possible synergies between the...

Customer case

Business evaluation of Edge Computing

Our customer, a wholesale operator, called upon our experts to understand the...

Customer case

Improvement of roaming charges study

Our experts have studied a new business intelligence tools to calculate roaming...

Customer case

Monitoring of FTTH deployment

Our client, a fiber infrastructure operator in France, wishes to improve and...

Customer case

An agile service center to develop "e-gov" solutions

Faced with a high turnover of skills, our client, an IT consulting and...

Customer case

Improving the rate of ADSL to fiber customer migration

As part of its fiber deployment plan, a telecom operator wanted to improve its...

Customer case

Tracking the carbon footprint of digital uses

Orange has launched several projects to anticipate the obligation to...

Customer case

Enhance the efficiency of an international wholesale business

Our client wishes to improve its operational efficiency in the field of roaming...

Customer case

Marketing study of an augmented sound application

An operator wanted to integrate an augmented sound service into its offerings,...

Customer case

Supporting digital transformation

Digital audit maturity for an international operator

Customer case

Marketing study on mobile broadband market

Market study on mobile broadband key 4G/5G indicators

Customer case

Integration of roaming solutions for an MVNO

Support the implementation of the technical interconnection of the MVNO solution

Customer case

Automation of an SDN- based offering

Our client, a wholesale operator, wanted to leverage the opportunities offered...

Customer case

5G standalone: strategies and use cases in a wholesale environment

Our client, a wholesale operator, was examining the impact of 5G on its...

Customer case

Jobs and skills strategy for the wholesale market

the Wholesale department of an international operator wished to develop a jobs...

Customer case

Economic study of wholesale tariffs in Africa

Smart Africa is an alliance of 31 African countries which objective is to...

Customer case

Training courses to reconcile business challenges and team expectations

Sofrecom Morocco aims to enroot agility and digital in the daily life of its...

Customer case

Implementation of a circular economy program

Customer case

Agile transformation of IT

Study plan de transformation IS transformation plan to replace the existing...

Customer case

Agile coaching to optimize a mobile application's development

Centralisation of the needs of its subsidiaries for the development of a mobile...

Customer case

IS modernization and change management

Customer case

Improving multi-channel journeys to transform the customer experience

Customer case

Customer study : rollout of fiber network in KSA

Customer case

Product Owner within a digital department

Customer case

Creation of an agile factory for an IT department

Customer case

Agile and scrum culture training

Customer case

Agile training on scrum framework

Customer case

Audit of subcontracting for the deployment of a FTTH network

Subcontractor audit and crisis recovery plan for an FTTH RIP project in France,...

Customer case

Fiber deployment project as part of a public initiative network

Public Initiative Networks (RIP) are public contracts aimed at deploying fiber...

Technician deploying fiber optics in a rural area as part of a Public Initiative Network (PIN)
Customer case

Fiber deployment as part of a public initiative network

PINs (Public Initiative Networks) are public contracts aimed at deploying Fiber...

Customer case

Managing an IT fiber project with agile methods

Our customer, an operator, has set up a SAFe organization with several agile...

Customer case

Security analysis of WAN interconnection firewalls

Customer case

Very-high broadband promotion strategy

Customer case

Convergence audit of 3 Core IP Backbones

Customer case

Redesigning access controls for IT applications

Close-up of business professionals working on laptops and tablets, analyzing data and graphs during a meeting on diversifying an insurance distribution strategy.
Customer case

Modernization of business support applications

Customer case

Architecture of B2B offerings in the fixed network market

Customer case

Network virtualization audit

Sofrecom develops an agile analytics offer to help telecom operators leverage data and accelerate digital transformation.
Customer case

Développement d’une offre d’Analytics en mode agile

A telco services provider for the B2B market was looking to provide its...

Customer case

Development of an analytics offer in agile mode

A telco services provider for the B2B market was looking to provide its...

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CLIENT TESTIMONIALS

Orange International Carrier

Director of Human Resources

The team of consultants stands out for its commitment, professional attitude, high standards, and the quality of its deliverables. It shows significant potential for development.

Ecowas

Program Officer Telecommunications and Networks

We anticipated an outside-in perspective on digital development in West Africa, and Sofrecom successfully delivered this insight, enriching our understanding and strategic approach to the region's evolving landscape.

Orange Innovation

Responsable de programme

Le contact avec l'équipe dirigeante et le prestataire a été extrêmement satisfaisant. La qualité de leur travail et leur engagement sont remarquables et continuent de s'améliorer.

Orange France

Directeur des Infrastructures Réseaux

Tous les projets ont été livrés avec un bon niveau de qualité et les délais ont été respectés.
Fruit d'une collaboration efficace, d'enjeux partagés, de recrutements attentionnés, d'implication de tous, d'énergie investie pour que tout le monde monte en compétences, d'une relation saine et constructive de part et d'autre.

Orange DSI

Project Manager

A well-established agile culture, with regular high-quality deliveries, few bugs, and deadlines met. After 10 years of working with Sofrecom on two major projects, we remain very satisfied.

Orange Wholesale

Technical Director

Excellent foresight and responsiveness. Sofrecom always has solutions, and they deliver on their commitments!

Orange DSI

Responsable de projets techniques

Le modèle mis en place par Sofrecom a démontré son efficacité et sa solidité sur les deux dernières années. Il présente même des atouts supérieurs à ceux des acteurs spécialisés, à valoriser pour d’autres opportunités.

Orange France Technical Department

Digital Director

A positive collaboration, built on strong commitment and mutual trust.

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